Krista and friends drool over the latest in every kind of technology—plasma welding, hydroforming, automated production systems, gear generations, three-dimensional printing on a massive scale—the list goes on and on! Check out her discoveries at IMTS in Chicago. . .
Recently our website underwent a complete makeover, and one of the coolest updates, in my opinion, are the product review tabs! As a member of the machine operator team, I make some of this stuff, which means that you, the customer, have a direct line to me, the operator. Your product reviews are a powerful and valuable source of information!
At the beginning of May I turned in my box cutter for a T-shaped Allen wrench. I said goodbye to the forklift and hello to the coiler, the hammered ear wire machine, and the eye-pin slider. Let me be plain: I transferred from the Receiving Team to the Machine Operator Team. . .
Did you know that your order from Rio Grande may have been packed by a guy who works in our machine shop? Or that the tiny 2˝ x 2˝ bag that your findings came in might have been labeled by one of our very own business coaches? How about that guy on the YouTube videos—Mark Nelson? He’s actually on the phones working the Tech Support lines most of the time. Here at Rio Grande, we practice resource shifting…