The Studio – Jewelry Blog by Rio Grande

Collaborate Like a Pro! Step 1: Alignment

Jan 9, 2013
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Matthew Anderson
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Last month, I started a series of posts about collaboration: Collaborate Like a Pro. The first post was just an overview. In this post, I'll go into detail about the first key element of collaboration: alignment.

Whole-Brain Thinking

Alignment of purpose is critical to successful collaboration. Alignment begins in and is nurtured by conversations. Discussing information and sharing interpretations of information leads to understanding. If the group you're working with truly grasps the need for change, the intent and benefits behind the change, and the importance of collaboration, they will direct their efforts towards implementing that change. The ability to share, debate, and reach agreement in a group takes advantage of whole-brain thinking. Whole-brain thinking maximizes the best aspects of different thinking styles to come up with complete, well-rounded solutions that aren't possible when trying to solve a problem on your own.

Answering "Why?"

Alignment is answering the question "why?" This can be tough and requires open minds. We've all had situations where we've missed or ignored a critical piece of information and a project has failed. We've experienced friction between people because they held different interpretations of the same information. For the "why" to be clear we must:

  • Share information
  • Illustrate benefits
  • Acknowledge and value all feelings, concerns, and ideas
  • Vigorously debate different points of view
  • Acknowledge risks and plan to mitigate those risks
  • Achieve consensus
  • Get the purpose down on paper

Once we know "why," we can commit to the outcome of our efforts. We can overcome the obstacles and constraints we'll face. Knowing why helps us, and those we work with, to focus on what we're trying to achieve and how we'll achieve it, rather than why we can't do it. Knowing why gives our actions value and context; we know how we're making a difference.

Getting the Conversation Started

Alignment of purpose becomes our compass as we navigate the ever-changing landscape of discovery and growth. It helps us chose between the things that move us closer to our goal and the things that move us farther away. Help everyone on your team picture the future; take the time to describe what success will look like. Welcome questions, encourage debate, and be willing to say "I don't know." Open communication throughout the project provides the foundation for everything that follows. Consider the following to get the conversation started with your team:

  1. Why is there need for change—what business conditions led us to consider a new approach?
  2. What are the benefits of making a change?
  3. How does that change impact both individuals and the business?
  4. What do you imagine the new reality to look like?
  5. What information can you share?
  6. What are the goals of the business and why is it important to meet those goals?
  7. What feedback does the group have?
  8. What questions does the group have?
  9. What potential problems does the group anticipate?
  10. How does the group feel about the changes?

By having this conversation and being as transparent as possible, those involved will know their input has been heard and valued. They also develop a deeper, more complete understanding of what you're trying to achieve. Once you've had this conversation, the team can fully engage in the creative thinking, brainstorming, risk taking, and work necessary to bring that vision into existence.

We often don't have control of what needs to change. Business needs will dictate what must be achieved. The beauty of effective collaboration is that it provides an opportunity for everyone to participate in how change takes place. A team of informed, committed collaborators will successfully effect change.

Alignment is the first of three keys to collaborating like a pro. Future posts will describe the next two keys to successful collaboration: authority and accountability.

So, what can you do to align your team for greater collaboration?

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Collaborate Like a Pro! A New Series by Matthew Anderson

Dec 13, 2012
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Matthew Anderson
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Don’t let the fruits of your fertile business mind wither and die on the vine! We all manage competing demands and priorities, and time constraints often keep us from pursuing even the best ideas. In this new series, Rio business coach Matthew Anderson shares three key elements of effective collaboration. Find out how to capitalize on your great ideas!

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Happy Retirement! Rio Thanks Judie Pellegrino for 24 Great Years

Dec 26, 2011
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Michael Ross
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Rio Associate, Judie Pellegrino has given us 24 great years and we’re all better for it! Take a look at a few highlights from the Judie years.

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Inside Rio: Creating a Principled Business

Jul 20, 2011
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Mark Shipman
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The Principles are Rio Grande’s common value system; the basis for our everyday behavior and decision-making. By using the Principles as our footing, we make the right decision far more consistently. . .

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Jump Rings and Coils, Oh My!

Jun 29, 2011
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Krista Klein
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At the beginning of May I turned in my box cutter for a T-shaped Allen wrench. I said goodbye to the forklift and hello to the coiler, the hammered ear wire machine, and the eye-pin slider. Let me be plain: I transferred from the Receiving Team to the Machine Operator Team. . .

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Inside Rio: Empowerment at Rio Grande

May 25, 2011
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Mark Shipman
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Each individual at Rio must make his or her own choice to be empowered. What we can do is provide an environment that nurtures and supports empowered associates. And so, a number of ideas and sources coalesced into a list of four items critical to achieving empowerment. . .

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Rio Grande Associate Arts and Crafts Fair

May 11, 2011
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Bernadette Webb
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Associates here at Rio Grande are a diverse and talented bunch. My fellow associates have passions that include jewelry making, photography, leather tooling, painting, fabric-crafting and many more. Shannon Demoulin, a graduate gemologist who works on Rio’s Gemstones Team is also a painter and jeweler, and it was her vision ten years ago that Rio should host an annual Rio Grande Associate Arts and Crafts Fair. Every year since, it’s been Shannon’s dedication and energy that has made the event possible. . .

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Resource Shifting: A Win/Win for Rio Grande and Customers!

Mar 7, 2011
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Krista Klein
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Did you know that your order from Rio Grande may have been packed by a guy who works in our machine shop? Or that the tiny 2˝ x 2˝ bag that your findings came in might have been labeled by one of our very own business coaches? How about that guy on the YouTube videos—Mark Nelson? He’s actually on the phones working the Tech Support lines most of the time. Here at Rio Grande, we practice resource shifting…

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Inside Rio: A Different Way of Doing (the Jewelry) Business

Feb 3, 2011
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Mark Shipman
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I knew very little about Rio Grande when I was hired a little over ten years ago. I learned quite a bit as I went through the interview process, but I wasn’t prepared for the reality of actually working at Rio. It has completely altered my ideas of what it means to lead and how much more I still have to learn to fulfill that ideal. So what makes Rio distinctive? Well, a number of things, but from a business perspective it’s the way we manage our work.

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VIVA Rio Grande, one of New Mexico’s Best Places to Work!

Jan 10, 2011
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Molly Therese Bell

Recently Rio Grande was honored with two awards that recognize our ongoing efforts to constantly enhance the work/life balance at Rio! Each year, the New Mexico Business Weekly honors 30 New Mexico companies for their cultivation of happy, healthy, and professionally satisfied work forces. “Best Places to Work” award-winners are chosen based upon the philosophy, practices, and benefits of the company, combined with responses to an anonymous associate satisfaction survey.

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