Occasionally someone asks me, “What’s it like to work in Technical Support at Rio Grande?” Usually my answer is easily summed up by the big grin on my face. Being part of the Tech Support Team is really cool. The job may not be what what one thinks of as a typical tech support position. Although a good part of our day can be spent at our desks answering customer questions, that’s not the only thing we do – not by a long shot. Our fundamental goal is to help customers get the RIGHT tools and supplies and we help them get information they need…
Great Place to Work
Recently Rio Grande was honored with two awards that recognize our ongoing efforts to constantly enhance the work/life balance at Rio! Each year, the New Mexico Business Weekly honors 30 New Mexico companies for their cultivation of happy, healthy, and professionally satisfied work forces. “Best Places to Work” award-winners are chosen based upon the philosophy, practices, and benefits of the company, combined with responses to an anonymous associate satisfaction survey.
I’ve been at Rio Grande 10 years now and still feel absolutely blessed to be here. It remains the most challenging job I’ve ever had, but it all happens in the most supportive environment I’ve ever encountered.